Work 365 helps companies grow and scale their recurring revenue with Subscription management and Billing Automation capabilities built on Dynamics 365.
Work 365 Version 2.7 addresses the core needs of business insights and self-service. Recurring Revenue and Subscription-based sales happen as a series of collective events that take place as customers stay engaged with a service provider.
The customer may start with one service and then continue to grow their engagement both through their own organic needs and through the expanded service offerings. This release addresses some of these needs by delivering better customer engagement through the capabilities and with the Analytics and reporting capabilities that surface customer insights.
Work 365 version 2.7 features
- Brand New UI to match the UCI interface
- Enhancements to the Self-Service portal solution
- Non-Recurring Billing Contract Changes
- Enhanced Agreement Templates and Billing Contracts
- Customer Agreements to support the Microsoft CSP requirements
- New Integrations: TechData; Quickbooks Desktop
New Version 2.7 Enables Partners to add non-recurring items to their recurring billing contracts.
Non-Recurring Billing Contracts are no longer required to invoice Non-Recurring Items. Non-Recurring items can now be added to Regular Billing Contracts. NRIs that are added to regular Recurring billing contracts are billed as part of the regular invoicing cycle of the Billing Contract that it is added to.
The main difference between recurring billing contracts and non-recurring billing contracts is, if you include an NRI in a regular billing contract, the NRI will be included in the next invoice that is generated; NRIs within non-recurring billing contracts, however, are invoiced the next day. Non-recurring billing contracts can still be used for NRIs; however, this change provides more flexibility for partners to decide how they would like to manage the billing for NRIs. For resources on these items refer to:
Some of the screenshots of recurring and non-recurring billing contracts and items.
Check out these resources to learn more about Work 365!
CRM Software Blog | Dynamics 365
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